Bathstore York in York, England Open now

Reviews about Bathstore York

• ★ ☆ ☆ ☆ ☆

  2017-11-12, by M Lang
  It's hard to tell if York Bathstore is an outright scam operation or if they just are incredibly incompetent. I purchased several items and their installation from York Bathstore. Before my order Bathstore's installations person came over to take measurements and to make sure that correct items would be ordered. After the visit the items were ordered and delivered. Soon after the installations started, it turned out that about half of the items Bathstore delivered could not be installed: they were the wrong size, and as it turned out, Bathstore didn't even have the correct sized ones available. Some mistakes were also made in installing the items that actually could be installed. Installation mistakes were eventually fixed, but it took a month of me going each week over to the store to complain (could never reach anybody by phone). Receiving a refund for the installations they did not do was a different story. Took over 2 months and only got my money back after contacting the main Bathstore customer service, York branch never got anything done.